INTRODUCTION
As professionals, we constantly strive for better closing
ratios. And there is no secret that we prefer to do business with those
whom we LIKE (period)! The challenge is for us to be flexible enough to
accept our prospects for what they are - reading them like a book, so that
we are able to "speak their language", connect, synchronize and
close them!
OBJECTIVES
- To Arm Participants With
The Awareness Of Projecting A Positive, Professional and
Approachable Demeanour.
- To Read The Body Language
Of Prospects And Clients, Interpret Them, Reciprocate The Positives
And Control The Negatives, Leading To A Win-Win Outcome.
COURSE OUTLINE
- What Is Body Language?
- Body Language Defined
- Observing Open Vs Close
Body Language.
- Defining The 3Vs Of Communication.
- Reading Congruence -
Sincerity & Trustworthiness.
- Interpreting Body
Language Clusters.
- Is It Possible To Fake
One's Body Language?
- The Art Of Connecting With People - "Heart To
Heart" And "Eye To Eye".
- Listening To Your
"Gut Feel".
- Realising The
Impact Of The "Mirroring Technique".
- Control With The "Synchronizing Technique".
- What Is Proxemics?
- Proxemics Defined
- Touching - What Is
Appropriate/Inappropriate.
- Identifying Sensory
Preferences
- The Auditory, Visual And Kinesthetic
Body Language Differences
Between Men And Women
METHODOLOGY
-A Very Hands- On Approach
-Role-Plays
-Illustrations
-Audience Members Would Be Read "As They Are" For Full Impact
And Effectiveness In Training
HAVE A SAFE
JOURNEY HOME!
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